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How We Handle Your Account Information

When you open an account with login ferraritoto, your personal details, payment history and gaming activity are stored securely on our servers.

Data encryption on all transactionsPayment details never shared with game studiosAccount access logs you can review anytime
Explore the Lobby Read FAQ
login ferraritoto How We Handle Your Account Information
REACH US ANYTIME

How to Request Access or Changes to Your Data

Live Chat Open your account and click Support in the lobby footer. Our team responds in real time during office hours and handles data requests, account changes and privacy questions immediately.
Email Support Send your data request to our privacy team at [email protected]. Include your account number and the specific changes or information you need. We reply within 24 hours on weekdays.
Phone Verification Call our support line during business hours to verify your identity and submit privacy requests by phone. We confirm all data changes via SMS to your registered number for security.
SECURITY INSIDE

How We Protect Your Privacy Every Day

Encryption and Storage

All deposits via DANA, OVO, GoPay and QRIS are encrypted in transit and at rest. Your password is hashed on our servers; we never store it in plain text. Account data is backed up daily across redundant secure locations.

Cookies and Tracking

We use cookies to keep you logged in and to track your lobby preferences — which games you open first, your language setting and payment method choice. Cookies expire after 30 days of inactivity. You can clear them anytime in your browser settings without losing your account.

Payment Data Isolation

Your DANA, OVO, GoPay and QRIS payment details are stored separately from your gaming profile. Game studios see only your session ID and wager history, never your banking information. Payment processors handle verification independently.

Withdrawal Verification

Before we send funds back to your DANA, OVO, GoPay or QRIS wallet, we verify your identity by matching your account phone number. Withdrawals are processed within minutes once verified, and you receive an SMS confirmation with the transaction reference.

Account Security Log

Every login, password change and withdrawal is recorded in your Account > Security section. You can see which devices accessed your account, when and from where. Report suspicious activity to support immediately.

Data Retention and Deletion

We keep your data for as long as your account is active. If you close your account, we retain transaction records for seven years where local law requires. After that, personal details are deleted unless you request them sooner.

Privacy Policy Questions You Ask Us

Your account is marked inactive immediately, and we stop collecting new data. Transaction records stay on file for seven years where local law permits for dispute resolution and compliance. Personal details like your name and email are deleted after that period unless you request deletion sooner through our support team.

Yes. Open your account, go to Account > Privacy, and download your data file. This includes your registration details, deposit and withdrawal history, login records, device information and all game sessions. The file is generated within 24 hours and sent to your registered email.

We do not sell or share your personal information. Game studios we partner with see only anonymised play data — your session ID, game type and wager amounts, never your name, email or payment details. Where local law permits, we may share data with payment processors and compliance partners only.

Payment details are retained for 90 days after your last transaction to verify dispute claims and prevent fraud. After that, they are encrypted and archived separately from your active account profile. You can request deletion anytime by contacting support.

We send you an SMS alert immediately with the device type and location. If you don't recognize it, go to Account > Security and click 'End all other sessions' to log out everywhere except your current device. Then change your password. Contact support if you suspect unauthorized access.

No. Payment details are encrypted with stronger protocols and stored in a separate database from your username and email. Your payment processor holds the actual bank account data; we store only a tokenized reference so you don't have to re-enter it every time you deposit.

You can disable marketing emails in Account > Preferences and opt out of cookies in your browser. We still need to track essential data — login history, device info, withdrawals — to prevent fraud and comply with local law. This data collection cannot be turned off while your account is active.

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